Privacy Policy

Effective Date: September 5, 2026
Last Updated: September 6, 2026

Ragsdale Technology Advisory (“Ragsdale Technology Advisory,” “RTA,” “we,” “us,” or “our”) respects your privacy and is committed to handling personal information responsibly.

This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit ragsdaletechadvisory.com (the “Site”), contact us, schedule a consultation, interact with our website advisor or other automated features, purchase or receive services, subscribe to communications, or otherwise interact with Ragsdale Technology Advisory.

By using the Site or providing information to us, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

We may collect personal information directly from you, automatically through your use of the Site, and from service providers or business partners that support our operations.

Information You Provide

Depending on how you interact with us, you may provide:

• Name
• Email address
• Telephone number
• Company or organization name
• Job title or professional information
• Information about your business, technology environment, systems, vendors, workflows, or business challenges
• Consultation or appointment information
• Communications you send to us
• Information submitted through forms, questionnaires, assessments, or website advisor conversations
• Marketing communication preferences
• Other information you voluntarily provide

Please do not submit confidential, proprietary, regulated, or highly sensitive information through general website forms or the website advisor unless we specifically request it through an appropriate channel.

Transaction Information

If you purchase services, our payment processor may collect information necessary to process the transaction, such as payment card information, billing information, and transaction details.

Ragsdale Technology Advisory does not ordinarily receive or store complete payment card numbers. Payment information is processed by our payment provider.

Information Collected Automatically

When you visit the Site, certain information may be collected automatically, including:

• IP address
• Browser and device information
• Operating system
• Pages viewed
• Referring and exit pages
• Approximate location derived from IP address
• Date and time of visits
• Interaction with Site features
• Analytics and performance information
• Cookies and similar technologies

We may use this information for Site operation, security, analytics, troubleshooting, fraud prevention, and improvement of our services.

Google Analytics (GA4)

When you opt in via our consent banner, we load Google Analytics 4 using Consent Mode v2. Analytics storage remains denied until you accept. We use GA4 to understand aggregated Site usage (pages viewed, CTA clicks, form completions, and purchases). We do not intentionally send names, email addresses, phone numbers, or free-text form answers as analytics event parameters.

You can decline analytics cookies; essential Site functions still work. Flag for counsel review: this disclosure should be confirmed against your privacy counsel’s preferred language.

2. How We Use Personal Information

We may use personal information to:

• Respond to inquiries and requests
• Determine whether our services may be appropriate for your business
• Schedule and conduct consultations
• Provide advisory, implementation, and related professional services
• Prepare proposals, scopes of work, and engagement materials
• Process payments and maintain transaction records
• Communicate about appointments, services, projects, and accounts
• Manage customer and prospective-customer relationships
• Send requested information and resources
• Send marketing communications where permitted by law and consistent with your choices
• Operate and improve the Site
• Analyze Site usage and business performance
• Maintain security and prevent fraud or abuse
• Troubleshoot technical issues
• Maintain appropriate business and financial records
• Enforce our agreements and policies
• Protect our rights and the rights of others
• Comply with applicable legal and regulatory obligations

We may also use information in aggregated or de-identified form where it can no longer reasonably identify you.

3. Website Advisor and Artificial Intelligence

The Site may provide an automated or AI-assisted website advisor designed to help visitors navigate our services, describe a business or technology challenge, determine potential fit, or provide information to Ragsdale Technology Advisory.

Automated systems can produce incomplete or inaccurate responses. Information provided by the website advisor does not constitute a binding professional recommendation, technology assessment, contractual commitment, or guarantee.

Information you submit through the website advisor may be processed by technology providers supporting that functionality and may be retained as reasonably necessary for follow-up, security, service improvement, and business operations.

Do not provide passwords, authentication credentials, Social Security numbers, payment card numbers, protected health information, trade secrets, or other highly sensitive information through the website advisor.

4. Cookies and Analytics

We may use cookies, analytics technologies, and similar tools to operate the Site, remember preferences, understand Site usage, measure performance, and improve our services.

These technologies may collect information such as browser type, device type, IP address, pages visited, referral source, and interactions with the Site.

Where required by applicable law, we will provide appropriate choices regarding non-essential cookies or similar technologies.

Browser settings may allow you to block or delete cookies. Some Site functionality may not operate properly if certain cookies are disabled.

5. How We Disclose Personal Information

We may disclose personal information to third parties when reasonably necessary to operate our business and provide our services.

These may include providers supporting:

• Website hosting and infrastructure
• Databases and data storage
• Customer relationship management
• Scheduling
• Payment processing
• Email delivery
• Analytics
• Communications
• Security
• Automation
• Artificial intelligence or website advisor functionality
• Professional services such as accounting, legal, or business administration

Current or anticipated technology providers may include platforms such as Vercel, Supabase, Stripe, GoHighLevel, Resend, Google, and other providers used to operate our business.

These providers may process information according to their own contractual and legal obligations.

We may also disclose information:

• When required by law, subpoena, court order, or legal process
• To investigate or prevent fraud, abuse, security incidents, or unlawful activity
• To protect our rights, property, users, clients, or others
• In connection with a merger, acquisition, financing, sale, restructuring, or transfer of all or part of our business
• With your consent or at your direction

6. Sale and Sharing of Personal Information

Ragsdale Technology Advisory does not sell personal information for money.

Certain privacy laws define “sale” or “sharing” more broadly than an exchange of information for money and may include certain advertising or analytics activities.

If our practices become subject to laws requiring an opt-out mechanism for such activities, we will provide the applicable privacy choices and honor legally recognized opt-out signals where required.

7. Marketing Communications

If you choose to receive insights, updates, offers, or other marketing communications, we may use the contact information you provide for those purposes.

You may unsubscribe from marketing emails at any time by using the unsubscribe mechanism provided in the message or contacting us.

Opting out of marketing communications will not prevent us from sending transactional, administrative, appointment-related, security, or service-related communications when appropriate.

8. Telephone and Text Communications

If you provide a telephone number, we may use it to respond to your inquiry, coordinate appointments, or communicate about services you requested.

Where separate consent is obtained for marketing text messages or automated communications, those communications will be handled according to the consent presented when you provide your telephone number and applicable law.

Consent to receive marketing communications is not a condition of purchasing our services unless expressly permitted by law.

Message and data rates may apply to text communications. You may follow the opt-out instructions provided in a message to stop applicable marketing texts.

SMS Messaging and Mobile Information Privacy

Ragsdale Technology Advisory collects phone numbers and mobile information only when you explicitly opt-in via our website forms, chatbots, or scheduling links.

We respect your privacy and are committed to protecting your information. No mobile information or phone numbers collected for SMS consent will be shared, sold, rented, or leased to third parties or affiliates for marketing or promotional purposes. All other categories of personal data exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

How We Use Mobile Information

If you choose to opt-in to our text messaging program, we may send you automated text messages regarding:

• Confirmations, reminders, and updates for your scheduled sessions (e.g., Clarity Sessions, Rapid Fixes, Assessments).
• Technology strategic insights, updates, and professional advisory content.

You may reply STOP to unsubscribe or HELP for help. Consent is not a condition of purchase.

9. Data Retention

We retain personal information for as long as reasonably necessary for the purposes for which it was collected, including providing services, managing business relationships, maintaining business and financial records, resolving disputes, enforcing agreements, meeting legal obligations, and protecting our business.

Retention periods may vary depending on the type of information and the nature of our relationship with you.

Information associated with an active or former client engagement may be retained longer when necessary for contractual, professional, tax, accounting, insurance, or legal purposes.

10. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no website, network, database, electronic transmission, or storage system can be guaranteed to be completely secure. You provide information electronically at your own risk.

If you believe information you provided to us has been compromised, contact us promptly.

11. Your Privacy Choices and Rights

Depending on where you reside and which privacy laws apply, you may have rights concerning your personal information, which may include the right to:

• Request access to personal information
• Request correction of inaccurate information
• Request deletion of certain information
• Obtain information about how personal information is used or disclosed
• Opt out of certain uses or disclosures
• Withdraw consent where processing is based on consent
• Appeal certain decisions concerning a privacy request
• Exercise privacy rights without unlawful discrimination

These rights are subject to applicable legal exceptions and eligibility requirements.

To submit a privacy request, contact:

contact@ragsdaletechadvisory.com

Please include sufficient information for us to understand and appropriately respond to your request. We may need to verify your identity before fulfilling certain requests.

12. California Privacy Rights

California residents may have additional rights under applicable California privacy laws.

Where those laws apply to Ragsdale Technology Advisory, eligible California residents may have rights to request information about personal information collected, request deletion or correction, opt out of certain sales or sharing, limit certain uses of sensitive personal information, and exercise their privacy rights without unlawful discrimination.

We do not knowingly sell personal information for monetary consideration.

Where applicable law requires us to recognize browser-based opt-out preference signals, including Global Privacy Control signals, we will process those signals as required by law.

13. Do Not Track and Global Privacy Control

Some browsers offer “Do Not Track” signals. Because there is not a universally adopted standard governing all Do Not Track signals, the Site may not respond to traditional Do Not Track settings.

Certain jurisdictions recognize browser-based opt-out preference signals such as Global Privacy Control (“GPC”). Where legally required and technically applicable to our processing activities, we will recognize such signals.

14. Children's Privacy

The Site and our services are intended for businesses and adults and are not directed to children under 13.

We do not knowingly collect personal information from children under 13 through the Site. If we learn that such information has been collected without appropriate authorization, we will take reasonable steps to delete it.

15. Third-Party Websites and Services

The Site may contain links to websites, platforms, scheduling systems, payment providers, social media services, or other third-party resources.

We do not control the privacy or security practices of third parties. Their collection and use of information are governed by their own policies and terms.

We encourage you to review those policies before providing information to third-party services.

16. Business-to-Business Information

Because Ragsdale Technology Advisory primarily provides business technology advisory services, much of the information we receive relates to individuals acting in a professional or business capacity.

We may use professional contact information to communicate with prospective clients, clients, vendors, partners, and other business contacts for legitimate business purposes, subject to applicable law.

17. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our services, technology, business practices, or legal requirements.

When we make changes, we will update the “Last Updated” date above. Material changes may also be communicated through the Site or other appropriate means.

Your continued use of the Site after an updated policy becomes effective constitutes acknowledgment of the revised policy to the extent permitted by law.

18. Contact Us

Questions, concerns, or privacy requests may be directed to:

Ragsdale Technology Advisory
3379 Peachtree Road NE, Suite 655
Atlanta, Georgia 30326
United States

Email: contact@ragsdaletechadvisory.com

For privacy-related requests, please include “Privacy Request” in the subject line.